BICSc

BICSc is the largest independent, professional and educational body within the cleaning industry. The BICSc brand is internationally recognised and has over 60,000 members.

Cohesion Consulting are proud to support BICSc as a Corporate Member, supporting cleaning as a profession and the BICSc mission statement and values.

Clean environments keep pupils safe and focused

A clean environment provides the best conditions for learning and promotes higher productivity.

Whether you’re looking to benchmark cleaning labour or put an exacting specification in place to tender a service, we will help you achieve a sustainable, best value cleaning solution.

Getting the essentials right

Cleaning is an evolving science and best practice continually changes, so we use the British Institute of Cleaning Science’s quality standards and industry benchmark KPI models to standards to ensure contractors deliver a high quality service in return for your investment.

With more than 80% of cleaning costs going into labour, we’ll help you maximise workflow, efficiency and technology so you can deliver the most cost-effective service for your school.

Supporting your insourced team

If your school wants to run your own cleaning services, we offer help with everything from supply chain management to food safety, health & safety and School Food Plan compliant menus.

Managing contract performance

Monitoring contracts termly or annually keeps service levels high and contractors focused on high quality service and financial delivery.

Working as a critical friend we provide objective and balanced support to ensure tender promises are delivered, and SLA and KPI objectives are consistently achieved.

Performance health checks

Using cloud-based auditing tools, supported by proven industry benchmarks and detailed contract specifications, we conduct regular health checks to ensure you are getting the best value for your services.

Compliance

High levels of compliance will ensure that your school can offer a safe, effective and well managed service to provide the best environment for every pupil. Our comprehensive audit reviews your systems supporting Health and Safety, COSHH and HACCP processes.

Having the tricky conversations

When things aren’t working out, we specialise in mediation, negotiation and conflict resolution.

Using health check audits and in-depth financial reviews we can manage budget re-negotiations, service developments and contract extensions to deliver robust, workable and pragmatic financial and service model that works for school and supplier.

Contract price negotiations and reviews are challenging and becoming increasingly complex. However, by using industry benchmarks, price comparisons and detailed purchasing reviews we will ensure any negotiations are fair, proportionate and ultimately successful.

When all else fails, tendering may be the only option for both parties. In that case, Cohesion will ensure the contract handover and staffing transfer process is amicable, professional and seamless.

What others say

Glenn works with you rather than for you, always going the extra mile to ensure we get the best possible service. His knowledge and experience are second to none.

School Business Manager

Large Tower Hamlets Secondary School and Sixth Form

Our school has benefited from Glenn’s expertise and knowledge over a number of years to support our tendered catering and cleaning contracts. Throughout that time, we have found his advice and support invaluable. He is always happy to make himself available to help with any queries and I think he stands out as his service continues to be provided well into the contracts life cycle and not just at the start where the fees are made. I would have absolutely no hesitation in recommending his services.

Large Secondary School, Barnet, London

School Business Manager

Preparing to deliver UFSM to all Secondary School pupils was a unique and challenging project and Cohesion Consulting were a major player in its successful delivery. Throughout the project they were totally committed to the task, delivering a survey report on all 20 schools within a very short timescale which formed the basis of a Cabinet report that was approved. At every stage of the project, they offered practical and best value solutions that were achievable to ensure that schools could be ready to deliver UFSM. Their expertise in project management, contract negotiations, commissioning and mobilisation was essential and throughout they were honest and approachable with the ability to engage at all levels with schools and the whole project team which made working with them a pleasure during this challenging but exciting project.

Tower Hamlets, London

Head of Contract Services

Our academy has utilised Glenn’s expertise for multiple tenders now and each time have been blown away by his knowledge and dedication to his clients. Glenn truly does go above and beyond to ensure that every step is understood and completed appropriately by all parties.

Large East London Secondary Academy

Head of Estates and Operations

Glenn has supported us with cleaning and catering tenders. We were extremely impressed with the level of professionalism and integrity that he provided during our catering tender a few years ago and therefore had no hesitation in asking him to support us with our more recent cleaning one. He supported us all the way through the tender and made the whole process very straightforward and simple for us. I thoroughly appreciate the way in which he continues with his level of support once the contract has started and that he makes himself available for advice. His knowledge of both sectors is impressive and he is always mindful of achieving best value and a good fit for the school.

Large Secondary School, Finchley, London

School Business Manager