BICSc
BICSc is the largest independent, professional and educational body within the cleaning industry. The BICSc brand is internationally recognised and has over 60,000 members.
Cohesion Consulting are proud to support BICSc as a Corporate Member, supporting cleaning as a profession and the BICSc mission statement and values.
Clean environments keep pupils safe and focused
A clean environment provides the best conditions for learning and promotes higher productivity.
Whether you’re looking to benchmark cleaning labour or put an exacting specification in place to tender a service, we will help you achieve a sustainable, best value cleaning solution.
Getting the essentials right
Cleaning is an evolving science and best practice continually changes, so we use the British Institute of Cleaning Science’s quality standards and industry benchmark KPI models to standards to ensure contractors deliver a high quality service in return for your investment.
With more than 80% of cleaning costs going into labour, we’ll help you maximise workflow, efficiency and technology so you can deliver the most cost-effective service for your school.
Supporting your insourced team
If your school wants to run your own cleaning services, we offer help with everything from supply chain management to food safety, health & safety and School Food Plan compliant menus.
Managing contract performance
Monitoring contracts termly or annually keeps service levels high and contractors focused on high quality service and financial delivery.
Working as a critical friend we provide objective and balanced support to ensure tender promises are delivered, and SLA and KPI objectives are consistently achieved.
Performance health checks
Using cloud-based auditing tools, supported by proven industry benchmarks and detailed contract specifications, we conduct regular health checks to ensure you are getting the best value for your services.
Compliance
High levels of compliance will ensure that your school can offer a safe, effective and well managed service to provide the best environment for every pupil. Our comprehensive audit reviews your systems supporting Health and Safety, COSHH and HACCP processes.
Having the tricky conversations
When things aren’t working out, we specialise in mediation, negotiation and conflict resolution.
Using health check audits and in-depth financial reviews we can manage budget re-negotiations, service developments and contract extensions to deliver robust, workable and pragmatic financial and service model that works for school and supplier.
Contract price negotiations and reviews are challenging and becoming increasingly complex. However, by using industry benchmarks, price comparisons and detailed purchasing reviews we will ensure any negotiations are fair, proportionate and ultimately successful.
When all else fails, tendering may be the only option for both parties. In that case, Cohesion will ensure the contract handover and staffing transfer process is amicable, professional and seamless.